Posts Tagged ‘small business’

5 Content Ideas for Small Business Blogs

Wednesday, November 3rd, 2010

blog writing for small businessSmall businesses often underestimate the value of a good business blog, because they do not know the variety of purposes it serves (ie. shortening the sales process, brand promotion, establishing credibility, building followers/subscribers, inbound link building, etc.).

To make matters worse, these same businesses also tend to overestimate the amount of time and effort it takes to set up and maintain a great, effective blog.  So, since I have already written about how useful a small business blog can be, it’s time to show how effortless generating great, quality content can be.  Here are some ideas for content generation that are tried and true!

1.    Bring blogs together – There are bazillions of bloggers out there who simply post other people’s relevant blog content to their sites.  This is probably one of the easiest ways for someone who is unfamiliar with blogging to learn the tricks of the trade while building up a following.  You could do this over breakfast a few times a week, easily, and jump-start your company blog at the same time!  All you have to do is:

a.    Search for blogs that post content relevant to your target audience.

b.    Paste interesting paragraphs to your site.  Some bloggers will summarize each blog, or say why they thought the article was interesting or important.

c.    Link back to the original content, so anyone interested will be able to read the entire article.

2.    Comment on developments in the Industry – About half the time spent writing a blog post is spent doing ‘research,’ which is just the fancy way of saying web browsing.  The rest is just details.

a.    Go online, read a magazine or newspaper, and find something that both you and your target audience will find interesting or important.  Make sure that it is something you are either familiar with, or can make a point about that relates to your profession.

b.    Link to an online source of that information, quote or summarize the important stuff.  it, and then

c.    Discuss the event/information, in your own terms.  These kind of posts will build a lot of credibility in potential customers/clients, while attracting larger audiences to your site.

3.    Lifting lists – Here’s another great tactic that will save you years of your life as a blogger.  The list is quickly becoming one of the most important tools of modern-day communication, because it allows people to skim through material easily and effortlessly.  With so much material out there, people are considering this ability a necessity for informative content, in particular.  (In case you hadn’t noticed, this post is a list.)  If you think someone else’s list will be useful to your target audience, simply:

a.    Paste the Major headings in your own post

b.    Link to the original article (so that anyone who has questions about the material can go directly to the source.

c.    Explain the purposes of the list and how it is applicable.

4.    The Comedy Skit – The workplace is seldom a stagnant place, and every once in a while, something truly funny will happen, so funny that you may run home and tell your family, friends, or favorite plant about it.  Well, here’s your chance to tell thousands of potential customers that your company has a soft side.  Don’t let it go to waste!

5.    How-to Guides – For many services-based companies, such as dry cleaners or home contractors, creating a quick how-to guide can be as easy as falling off a log, but it can be useful enough to get some attention from your customers.  At the same time, it will make loyal supporters out of mere visitors.  Simply:

a.    Think about the various tasks your company performs that an average person would be able to learn and do easily, without too many tools.

b.    Write a step-by-step guide.  Make it like a recipe you would find in a cookbook.

c.    Include a ‘grocery list’ of items they will need to finish.

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Tips for Making Sure Your Writing is Fit to Print

Saturday, October 23rd, 2010

This is a guest blog article by George Angus, author of “The Writing Experience” and his blog, Tumblemoose. We asked George to share his views on writing for today’s audiences.

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Times sure have changed.  In the “good old days” writers would work their drafts to a polished shine in anticipation of their work being printed writing for the websomewhere.  Pulp rag or mainstream magazine, it didn’t really matter.  It was going to print so it needed to be perfect.  Of course, these writers had the editor filter which kept any bad grammar or misspellings outside the proverbial fence.  These days, anyone with a keyboard and an internet connection can write things for the whole world to see.

In a lot of ways, it’s nice to be able to formulate a topic, flush it out and post it on the same day.  Sometimes the whole process takes place in just an hour or two.  Amazing.  This works well for writers who have the integrity and good sense to proof and edit their work prior to hitting the “publish” button.  For writers that do not have the patience to perform the important task of proofing, they are cutting their careers short.

Here are some tips to make certain that what you are writing is fit to “print”:

  • Is your topic well researched?  Remember that once something hits the internet it is there. Forever.  It’s easy to spot articles and posts that have been well researched.  The writing voice is authoritative and there is a certain flow to the thoughts as they are laid out in the article.  Unless you are absolutely certain of the facts, be sure and double check from a few sources.
  • Accuracy is key.  If you publish something that is less than accurate you may damage your credibility and dig a hole for yourself that is virtually impossible to climb out of.  Believe me when I tell you that there are plenty of folks out there more than willing to point out the error of your ways.
  • Is your copy proofed and edited?  Employ any technique that works for you in terms of correcting any grammatical errors.  Read it backwards, leave it for a few hours then come back and re-read it or send it to a colleague for proofing.  The point is to not skimp on this important step.
  • Take your writing for the web as serious as you would in preparing a print manuscript for submission to an editor.  Publishing on the web is fast, but that doesn’t mean it is any less important to get things right.
  • If you include any links in your writing, make certain they all work.  Nothing is more frustrating to a web reader than trying to get somewhere the writer suggests, only to be thwarted in their effort by a broken or dead link.
  • Above all, remember that your name will be attached to whatever you write and it could be there a long time.  A good rule of thumb is to not write anything that you wouldn’t want your mom or your boss to read.

It’s a great time to be a writer.  There are more opportunities than at any other time in history.  Take advantage, but do it wisely.

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3 Great Social Media Diagrams for the Visual Learner

Saturday, October 16th, 2010

There are many ways that individuals learn.  Some are visual, some learn by doing, and some do just fine reading the instruction manual. Social media has so many parts which change almost daily, that sometimes a picture is worth a thousand words.  However, some of these images also have a thousand words!

1. The Conversation Prism – Deciter Interactions

2. Social Media Funnel – Intersection Consulting

Social Media Funnel

3. Relationships and Social Media – Intersection Consulting

Social Media and Relationships

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4 Google-Friendly Ways to Get Links to Your Website

Tuesday, September 14th, 2010

Getting links to your website from authoritative sites is essential in moving your website up in the search engine results pages (SERPs). There are many shady companies out there that say they can get you thousands of inbound links for X amount of dollars.  Using such techniques can get you onto Google’s blacklist, which is not where you want to be!

It takes many hours to build quality links to your website, but if you do the work yourself there is little or no cost involved. Your goal should be to build a portfolio of high-quality links from as many different means as possible.

Here are 4 proven methods of building links

1. Press releases and news outlets can be found online and offer a great way to attract visitors to your landing pages. But don’t forget your local media sources.

2. Write content for your blog, comment on other blogs, and feature compelling guest bloggers on your website.

3. Find some great forums and discussion boards that relate to your product or service. Offer relevant responses and information to build your reputation in those communities.

4. Get involved with your local community nonprofit and charity organizations.  Maybe you can offer your services for free or make a donation, which will both help your business’ reputation and the community.

There are also reputable links you can buy

The only links we would suggest paying money for are Yahoo! directory, Best of the Web directory, and Business.com directory. Other directories are gaining ground and show up often in the SERPs, like Merchant Circle and local directories like BuyAlaska.com.

website design Wasilla AlaskaDo you know how many quality websites are linking to your website?  Act now and we will review your website and send you a report.

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3 Important Components of Lead Generation From Your Small Business Website

Sunday, September 5th, 2010

Getting hits to your website has been the measurement of success for quite a while now.  You hear people tell you, “I have 2,000 unique visitors to my website each month!”  Your response should be, “How many of those did you turn into customers?” If the answer is I don’t know then the number really means nothing.

The goal of any small business website is to create leads so you can sell your product.  To do this your online marketing plan needs to include a lead generation process.  Here are three components that are a must!

1. Fabulous Offer

The first step is to create free offers that your potential and current clients would love to have.  It might be an informative ebook, an industry report, checklist,or fabulous special.  It has to be fabulous because you are asking them to trade you their personal information in exchange for your offer.

2. Call to Action

Next you will create a click-able call to action. A nice graphical image that tells the visitor to do something.  “Get your free XXX report!” or “Download your XXXX checklist.” Be sure to tell them how great the offer is and what they need to do to get it. This will be inserted on blog posts, strategically placed on your website, and in social media networks.

3. Landing Page

After they click the call to action, they should be on a landing page that either has the actual download link, or a form to trade them the offer for their contact information.  Be sure to only get the information you need.

If you have all of these components in your online lead generation program you will be able to measure how many of those 2,000 page visits actually turned into leads. It is then up to you to nurture those leads until they become an actual customer/client.

website design Wasilla Alaska

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Small Business Facebookophobia (Part VI) – Disgruntled Employees Will Ruin My Company’s Reputation!

Friday, September 3rd, 2010

Before joining the ranks of small businesses who allow their employees to use Facebook, Twitter, and other social media accounts, owners worry about what their employees would say. Even more worry that, once let loose on social media, employees will spend too much time on their network of choice, chatting idly and wasting company resources.

But, as it turns out, both of these major concerns are not based on anything factual. They are phantoms, the Bogeymen of youthful companies and new business owners. Looking at a survey conducted earlier this year, the BBC reports the likely amount of time employees will devote to social media in the workplace: “Over half of those [employees] surveyed admitted using social networking sites during the working day for personal use. On average those people spent 40 minutes per week on these sites.”

That amounts to under 10 minutes per day, or one, maybe two breaks from a work activity. Not so bad, and possibly supportive of increased productivity over the course of the day.

David Meerman Scott, author of the NY Times bestseller, The New Rules of Marketing and PR, expresses the same opinion regarding social media company policy, but from an even stronger standpoint:

“This debate about social media in the enterprise is just so damn silly. It seems crazy to me to try to regulate technology in the workplace when the real harm (or benefit!) comes from the people using that technology. I’ve witnessed the same phenomena twice in the past two decades: when personal computers entered the workplace in the 1980s, and during the Web and email debates of the 1990s… companies fretted about employees freely using the public Internet and being exposed to ‘unverified information’ that was not written by ‘real journalists.’… Yet how many companies today refuse to provide a computer to employees at work if it can help them do their job?”

With social media quickly becoming the small business trend of 2010, is your Facebookophobia cured yet?

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Twitter Frame of Mind – 3 Tips for the small business owner

Friday, September 3rd, 2010

So you have decided to use Twitter in your marketing plan.  You have never used it before, but have read a few tweets since you signed up. In your mind it seems that writing whatever comes to mind is the norm.  But the reality is that there are some things you need to avoid so you keep a positive image for your small business.  Especially remember not to Twitter when you are Bitter!

Here are three tips to help you avoid a bad reputation.

Avoid ranting about local politics because something in the news ticked you off. Instead, start a political discussion about the topic and how it relates to your industry.

Avoid mixing your personal messages with your marketing messages. Your business followers really don’t want to know you had a picnic yesterday and fun was had by all.  Instead, create a separate account for your family and friends and keep one for your business associates.

Avoid ignoring your followers when they comment to your tweets or give you a retweet. Instead, be sure to engage frequently instead of just pushing out your message.

There are many more things to consider when using social media in your marketing plan, so take some time to learn best practices. The main thing is to create material that will somehow benefit your connections and encourage them to interact with you.

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10 Blog Ideas You Can Do in 10 Minutes

Thursday, September 2nd, 2010

As an owner/manager of your business, you are the go-to person in your company.  Every time you answer the phone I bet you hear a question.  Each time you pass through the office you hear a few more. Then you go to chamber meetings or other social events, and more questions come at you. Why not make those questions, and your answers work for you?

Take out a piece of paper and jot down 10 questions you were asked in the last 24 hours.  Create categories such as “in-house”, “potential clients”, and “clients.”  That should take you the first 10 minutes.

Now take 10 minutes for each question and write a concise answer. Each question is a blog post. Be sure to create categories in your blog that relate to each topic of the questions.

If you currently only write one article per week, you are set for 10 weeks!  Now you can work on creating more content and posting more often. As you well know, the questions never stop coming in!

The next time a question comes at you, look at the person and say, “Check out my blog, i have a nice article about that very topic that you might find very helpful.”  While they are there they will see you have several nice posts and may choose to subscribe!

Online Marketing 101

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Facebookophobia (Part V) – The Double-edged Sword of Social Media for Small Businesses

Wednesday, September 1st, 2010

Looking at the numbers alone, it is clear that the majority of small businesses who run social media networking campaigns enjoy positive results.  Still, if you are a gambler, then you know that following the odds does not always ensure success.  The following will help to realistically appraise the chances of success and tip the odds even further in your favor.

The 2010 Social Media Marketing Report posts that 85% of campaigns generate exposure.  Additionally, more than half of the campaigns run: 1) increased traffic and subscribers; 2) resulted in new business partnerships; 3) increased search engine rankings; and 4) produced qualified leads.  48% of the responders to the poll reported that social media helped to reduce overall marketing expenses.[1]

What that means is that it is likely that starting a small business account on Facebook, Twitter, or Digg will help you achieve your marketing goals.  It is still possible that social media can backfire, it is just unlikely.  But to make it even more probable that your time will convert to marketing goals, I have included some tips below:

How to Avoid Social Media Marketing Failure – Bad Customer Feedback

One of the primary concerns of sole proprietors focuses on their product.  They worry that consumers will criticize their product and generate bad buzz.  First off, if customers would criticize your product on social media, then they are probably already criticizing your product in other areas, such as by talking to friends, writing bad customer reviews, and so on.  So, really, what do you have to lose?

One of the benefits of social media is that it provides a free way to receive customer feedback.  Reading what your consumers have to say can give you information that you can use to improve the product.  In addition, engaging with customer feedback can be a great way to turn public opinion around .

But there is an even easier way to make sure that your social media contacts will praise your product.  Rather than changing the product, change the customers.  Simply find the people who will love your company, and market to them.  Here’s how:

1) Ask – “Who will benefit most from using my product?”

2) Find them – Start with the network they are most likely to use – Facebook, Twitter, Digg, etc. – then locate groups they are likely a part of

3) Listen – Read what they are already saying

4) Engage – talk to them (Do not try to sell your product, social media is best used for gaining contacts.  The sales will follow.)

Sites, such as Facebook and Twitter, give small businesses the opportunity to conduct real market research and interact with potential consumers.  The odds are in your favor: if you start a Facebook fan page, you will achieve important marketing goals.

Still chicken?  Read the next article in this series about the role small business employees can play in social media.

Online Marketing 101


[1] http://marketingwhitepapers.s3.amazonaws.com/SocialMediaMarketingReport2010.pdf

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Small Business Facebookophobia (part IV) – Social media will take up more time than it’s worth

Wednesday, September 1st, 2010

Social Media Networking is the small business trend of 2010.[1] The Small Business Survey, one of the most revered polls in the US, posted a 50% increase in the number of businesses marketing through social media within the last year.  But that still leaves the majority without an active social media account.  Still, only 36% of the businesses polled reported using social media to achieve marketing goals.  Why?

In the last installment of this series, I wrote about how much contacts on social media are actually worth.  I discussed a new statistic that was recently released that values each Facebook contact at more than $130.  This article goes right alongside it, by explaining a little more about how much work each of those contacts will require on your end.

The Small Time-Slot Social Media Takes in the Average Business’ Work Week

Here are some statistics that show just the kind of time commitment people are afraid of stepping into.  A marketer will spend between 1 and 5 hours each week on social media networking, on average.[2] That means that should you choose to step out into the land of Facebook or Twitter, you can expect that it will take up less than 5 hours of your time per week.  Of course, if it works well, then you can commit yourself more for contacts, consumers, and sales…

Using Your Time Wisely, 2 Steps to A New Social Media Marketing Campaign

Plenty of marketers will tell you it is possible to lead successful social marketing campaigns for the low time budget of 10 minutes per day.  Planning, organization, and focus can really make social marketing easier and more fruitful, so follow these steps to jump-start your online presence.

First, do some research.  Take a look at some of your competitors and see if they have already created accounts on Facebook or Twitter.  Try to find a campaign that has worked but could also use some work.  You do not want to find a model to follow, just some brainstorming material.

Then, start your campaign.   Decide which social media platform would benefit your business the most, Facebook, Twitter, Digg, etc., and focus on it alone.  Divide and conquer, as Sun Tzu used to say.  Also, pick a few different ways to get attention with posts, and try them out.

For instance, posting links to relevant content is a quickly growing trend on Facebook, especially since they added their equivalent version of Re-Tweet, Via.[3] Figure out what your customers are interested in, post relevant content, and watch your business name spread across the web.

Online Marketing 101


[1] http://www.smallbusinesssem.com/small-business-owners-adopting-social-media-in-2010/3264/

[2] http://marketingwhitepapers.s3.amazonaws.com/SocialMediaMarketingReport2010.pdf

[3] http://mashable.com/2010/01/16/facebook-via/

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