Posts Tagged ‘small business’

Facebook Page Fans are Hard Core

Friday, May 6th, 2011

facebook fansDid you know that 76% of Fans come back every day to Facebook? And that the typical Fan has and average of 310 friends?  That is a very powerful bit of information if you are using social media in your small business marketing plan.

Page fans also click links 5 times more than non-fans. Why do you think that is?

Well, we think it is because they have chosen to become a fan of your brand and trust that you are giving them good advice.  This is a targeted audience, so treat them well. Don’t send out spammy messages or send pictures of your two year old with cake all over their face.  This might be fine once in a great while to show your personality, but not on a regular bases. Also, don’t send them sales pitches every day. Share GREAT information they can use.  That’s why they follow you.

What are Fans looking for?

Deals of course.  Or news about your industry.  Or they just want to belong to your community.  84% of Fans are already using your product or service and 83% become a fan to be part of some exclusive offers or other benefits.  Just like joining a trade association.

36% buy more after becoming a fan.

Be sure to give your Fans offers and benefits just for them and give them a reason to share with their friends. Remember, they have an average of 310 each.  Can you see how big that web can be?

Bottom line: Treat your fans like you would your grandmother. Treat them with respect and give some treats once in a while. Pretty soon you will have hundreds of people at the family reunion.

Please share this post with others that might find our information useful in their small business. And give us some feedback! We’d love to hear from you, our fans!

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Webinar – Facebook Tips for Small Business

Friday, December 17th, 2010

Facebook Tips for Small Business

This webinar takes a look at ways for small businesses to use Facebook to increase traffic to their website. We look at ways to enhance your Facebook pages, engage your audiences, and promote your page.
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How to Start a Small Business Blog

Friday, December 3rd, 2010

This is probably not the first blog post you have read about starting a business blog, and it won’t be your last!

Reading all of the information that is being produced about what to write, how to write it, and how to optimize it for the web would take months – months that no one has to waste.  So here’s the biggest, most revolutionary secret to starting a Biz blog: it is not difficult; all you need to do is do it.  Here’s how:

1)      Pick a blog host, and don’t pay anything for it – If it takes you more than five minutes to decide, roll a die or something.  You could go with WordPress, Hubspot, Blogger, Posterous, Xanga, Livejournal, or more.  If you want more options (not that you need them) search for “free blog host” or find a blog resource list here.

2)      Host your blog on your business’ web page – If you have someone in the family who knows their way around computers, you may be able to get off with using a favor on this one, but otherwise, be prepared to ante up.  The initial set-up fee is nominal compared to the enormous Search Engine benefits a small business blog will bring to your main page.  So call up your nephew, niece, or webmaster, and get the ball rolling. Refrain from hosting on a blogging site – you want to host wherever your website is hosted.  If you don’t have a website and will be using your blog, then be sure to purchase hosting service as well.

3)      Choose Your Keywords – Keyword generation is not as complicated as they say it is.  Once you get your feet wet, all those articles about long tail and short tail keywords will actually start to make sense.  So don’t overthink it.  Just consider your clientele for a second and think about one problem that they have that you can solve.  Whatever that is: it’s your first keyword.

4)      Think of a Title – You want the keyword you chose to appear in the title somewhere.  So, if you wanted to write about “green windows to conserve energy,” you might write, “How to Install Green Windows to Conserve Energy.”  Sometimes, blockbuster blog titles are in the form of a question: “Are there any rebates on Green Windows to Conserve Energy?”  Titles with numbers also work well. Don’t sweat the small stuff.  Just get a title and go!

5)      Write The Dang Thing! – Focus on making the post useful to anyone who reads it.  That means you don’t need to worry about sounding like a Rocket Scientist (unless you are one, of course).  The most compelling, online content reads like it is being spoken, so just imagine that someone asked you the question your blog post is going to answer, and write down what you would say.  People can be so anxious about writing, and in the end, it just isn’t worth it, because it slows them down, and it makes what they have to say less appealing, at least for blog writing.

Develop the Biz Blog and Make it Work for You

As you gain experience posting, it will become easier for you, and more rewarding as you figure out what kind of keywords are working, what kind of things your potential clientele is interested in, and so on.  In order to develop as a blog writer, split your time between writing, researching your potential clientele, and reading up on current SEO practices.

Aim for spending about 5 hours per week, total: 3 articles, read/research for 20-30 minutes per day.  As you go, you will build content and improve your skills at the same time.  So while the competition scratches their heads and ponder the meaning of “organic traffic,” you’ll already have it all coming to your homepage.

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Join us for our biweekly webinar series that delve into the steps to getting found, converting visitors into leads, and analysis.

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Webinar – Blogging 101 for Small Business

Friday, December 3rd, 2010

Blogging 101 for Small Businesses

Businesses that blog receive 55% more website visitors. More visitors mean more leads which means more sales.  Learn why you should blog, how it affects your lead generation and sales, and how to get started.
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3 Small Business Blogging Errors

Tuesday, November 30th, 2010

blogging errors for small businessMaking a mistake on a business blog may not ruin the company or business, but it can certainly be a waste of valuable resources, and leave potential consumers with a bad taste in their mouths.  Most of the following errors are fairly common sense, but hey, when did your common sense fail you last?

Self Promotion – Have you ever spoken with someone who constantly complemented themselves, maybe a cook who repeatedly commented on the quality of his/her dishes, or possibly a business owner who constantly referred to the success of the business?

Did you ever want to talk to that person again, if you had a choice in the matter?  A business blog is like a personal aside for your business.  In many ways, it portrays what someone would see if they were to go to lunch with your company.

And like a guest out to lunch, anyone browsing your business blog will want to hear many things – perhaps a personal take on a recent event in the business’ industry, maybe some shared expertise on a small problem they are having, maybe just a shared, good-hearted laugh!

But no one wants to talk to the guy who is full of himself, who can’t stick to the subject for thirty seconds without tying it back to his skills, success, or services.  And if your blog traffic does not want to talk to you after reading a blog entry, then they’re not going to come back.

So keep the self-promotion out of the blog, and instead let your company’s expertise speak for itself.  Visitors to your site will be impressed by your resolve, and they will feel obligated to give something back.  Whereas, if you link to services or complement your products, people are going to walk away feeling like they have already given back, and they will be less interested in looking through the rest of the site.

Dissing Competitors – This may seem like a pretty obvious “Don’t” but you would be surprised by the number of businesses who” Do.”  After blogging for a while, when ideas are becoming harder and harder to come by, and a competitor has done something underhanded, raking their name through the mud on your blog can start to seem pretty attractive.  After all, they deserve it, don’t they, and the consumer should know how nasty they have been!

This is blog suicide, for a few reasons:

1)      People see the entry as advertising and a form of self-promotion; they are less likely to want to give back to the site, or explore the products and services available.

2)      Not only is the bad review advertising; it is dirty advertising, which reflects poorly on the character of the business.  One of the main goals of a blog is to highlight the good characteristics of the business, and muckraking does the opposite.

3)      The article is not helpful to consumers.  Even if the information is accurate, consumers cannot trust it because it is on a competitors’ site.  The end result is a lost visitor.

Keyword Stuffing – Of course you want your blog to bring a lot of visitors into your site, and you want it to rank highly for the keywords it uses.  But you want the keywords to at least seem natural.  Otherwise, they’ll sap the life out of the content, and people will think they’re reading the script of some new computer algorithm.

The experts suggest writing the article/entry first, then going back and weaving the keywords into the text.  Usually, if I try to do both things at once, the end result makes me sound like a five year-old who just heard her mother say a new word.  Not good for one’s credibility.

Let us know in the comments below what you have seen lately in the blogosphere that has turned you off and kept you from going back.  But please keep the sources a secret.

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Learn more about blogging at our free webinar on Friday December 3rd.  Register today!

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Can 100 Alaska Businesses Be Wrong?

Wednesday, November 17th, 2010

Tregister for alaskarama webinarhis webinar reviews a report written by Alaskarama that graded 100 small businesses for their website effectiveness.  We show the different key components of what goes wrong and give suggestions on how to fix them.

Review archive of webinar

Review the slides:

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Blogging for the Construction Trade – 3 helpful blog ideas for general contractors

Thursday, November 11th, 2010

Blogging for the constructin tradeNot too long ago, I posted a blog, entitled: Content ideas for small business blogs, which gave 5 different general blog article ideas.  These were vague enough that almost any small business could find them helpful to generate new ideas.  On the other hand, I realized that some might find the information a little too broad to be able to use it.

So this article is more tailored to the construction trade and general contractors, providing a number of specific examples of blog posts and content ideas people in that profession might want to try out.

Readers may ask me why I care so much about general contractors, and the fact is that most people in that profession have not yet taken their businesses online yet, so I see a great opportunity.  Because there is very little competition, now is the perfect time for general contractors to start blogging!  Feel free to try out the best of the following ideas, and feel free to take a peek back at my article – Content ideas for small business blogs – for more information.

Bring blogs together -

The big blog idea here is to use content from other sources, so that you don’t have to do very much work.  These type of posts increase the credibility of the company that posts them, because they demonstrate that the business is paying attention to its field, and is putting information together, coming to conclusions, and learning how to accommodate new developments in the industry.

For general contractors, that can mean new materials, technologies, or trends.  Green construction is huge right now, and I bet anyone in the construction trade would see a potential customer’s eyes ignite at the sight of those words on their web page!

But the beauty of this type of blog idea is that the information does not need to be your own, so all you would need to do is find an article on green construction, let’s say on a new type of glass that increases energy efficiency.  Then you can find an article on solariums – maybe one that complains about how inefficient they are, or how cold in the winter.

Then a general contractor would paste in the most relevant quotes and pictures from each source, write a few sentences connecting the two – many of my customers have been interested in solariums but have been afraid about the energy cost, both to them and the environment – and suddenly, they would have a thought-provoking blog entry that would: a) promote their business; b) increase their credibility; and c) increase their online presence!

Consumers love these posts, too, because they feel they are receiving dense information.  They are getting 3 blog ideas for the cost of one!

Customer Interviews -

You know how a picture can say a thousand words?  Well a video is a thousand pictures…  Written testimonials will help convince potential customers that the company is honest, credible, and professional, but a video of a satisfied customer – who someone can see smiling, shaking hands with the owner, and talking about their positive experience – is a much better blog idea!

All you need do is ask a recent customer to talk about their experience as a customer of yours.  Almost everyone will say yes, if only because they will want to talk about their new purchase!  Then upload the video to your blog.  A few sentences about what the company did for them might help, but really there is no writing necessary for this type of post!

How-to Guides -

Home contractors have so many skills that the average consumer could really benefit from!  How-to articles are a great way to bring in a bunch of traffic to a company website.  A lot of these people may not be interested in hiring the company, but they will still spread brand recognition and more importantly, make your site more appealing to search engines.  The end result is that when potential customers are looking for a construction company, online, your site will be the first they see, giving you a big edge over the competition, and bringing in additional customers.

All you need to do is share a minor skill, something that would be easy for people to do, by giving a simple guide.  There are plenty of examples on eHow to guide the process.

Well, I hope that these blog ideas help some general contractors improve their websites.  And in the meantime, look for my upcoming article on what not to include in a small business blog.

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How to Increase Traffic to a General Contractor Web Site Using a Blog

Thursday, November 11th, 2010

You may have heard friends, colleagues, or worse, internet marketers, sling buzzwords at you, such as: increase organic traffic, long tail keywords, inbound links, etc.  Unfortunately, they tend to do this as if you were sitting at the coffee bar of Denney’s at 8 a.m.  That is to say, they toss them out too quickly to understand, eat, and certainly too quickly to digest.

So, this article explains why you want to know these terms, what they mean to general contractors and to small businesses, as well as how to use them to gain customers and revenue through your website.

Small Business Blogs Bring Additional Revenue to General Contractors

To start with, there are some significant advantages of having a company blog.  One of these is that you can increase organic traffic to your website.  What is organic traffic?  Organic traffic refers to the people who are coming to your website from search engines – They were searching for some key words that were used in one of your blog posts, saw your website on their search results page, clicked on the link, and found themselves reading a blog entry you posted.

This occurs more often than you might think.  Look at the chart below to see  the average impact of having a blog on a company webpage.

55% more website visitors for companies that blog

It is pretty clear why so many companies are starting to blog.  A 55% increase can make an enormous impact on the profitability of a business.  As a general contractor, that could easily mean a few more projects per year, just for keeping up a blog!

Another large benefit of small business blogs is an increased number of inbound links.  Your company website gets an inbound link whenever any other site links to one of your pages.  Later in this article, I link to the Google Keyword Tool, which gives Google another inbound link, not that they need it!

Inbound links are great for small business websites for a couple of reasons.

1)  They provide alternate sources of website traffic (inorganic traffic) – increase traffic

2)  Inbound links increase web presence – increase your competitiveness on the search engine results page, making your site easier for customers to find

Small Business Networking with Inbound Links

Inbound links can take the “I’ll scratch your back if you scratch mine” mentality from the real world to the online marketplace, which is especially effective for small businesses, who need to expand their online networks as much as possible.  Linking to another company is in many ways like a referral, so while you would not want to as soon as you have a blog, you can trade inbound links with other, more niche-oriented contractors in the area.

You do not want to link to competitors, but all other related companies are definitely worth considering.

What can I do to make my general contractor blog effective at bringing in organic traffic?

One of the first things to consider, even before you decide what you want to write about, is the keywords you want to use.  First, you have to consider the amount of competition you are going to be fighting against for the top spots of the search results page.  Usually, the more general the keywords, the more competition there is for them.  For example, try typing in “general contractors” in the Google Keyword Tool.

You’ll find that the competition for these keywords is actually not so bad, rated at 6/10.  Which means that small business general contractors whose online presence is small are going to have a hard time getting any traffic from that keyword phrase.

On the other hand, if you type in “alaska general contractors,” you’ll see a rating of 1/10, possibly less, which makes that keyword phrase ripe for the picking.  Just last month, Google reports 320 searches that included that keyword phrase!  (And in case anyone asks, “alaska general contractors” is an example of a long tail keyword.)

Remember, for additional tips, there are plenty of resources on this website that will give you content ideas, practices to do and not to do, etc.  Take a look around and stay awhile. Better yet, post a comment of how you have benefited from blogging.

Join us for our bi-weekly webinar offerings where we cover topics such as blogging and inbound links.

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What is your Traffic Rank?

Wednesday, November 10th, 2010

A couple of months ago we ran 100 Alaska small business websites through Hubspot’s website grader.  We selected the 100 using the Buy Alaska website, selecting the first four from each alphabet category that fit our criteria.  The results were a bit surprising, or are they?

The first thing we looked at was traffic ranking.

  • range 3.84% – 85.08%
  • median for ranking 32.93%
  • 61 rank 0%

What is traffic ranking?

Alexa, an Internet information company, ranks the most popular sites on the web, from top to bottom.  This list is a great way to check the amount of traffic to any web site, competitors, suppliers, clients, etc.  To get the skinny on any web address, simply:

1)                 navigate to Alexa.com

2)                 enter the URL you are curious about, and

3)                 look at the results, provided in terms of rank, and inbound links.

A ranking of zero percent, received by over half of our sample, suggests that these websites have almost no web presence.

Google puts the most value on the number of inbound links you have coming to your site from reputable places.  To increase your ranking on Alexa would involve all of the inbound marketing tactics we discuss in this blog.  First you need to create interesting content, optimize each piece of content, and promote it through social media and email channels.  Set aside a few minutes today and think of content your potential can current audience would benefit from seeing. The more content you get out there, the higher your chances of getting found, which increases your site traffic.

website traffic rank

Screen print of Alexa.com

This is not a place to end, but a place to begin.  Increased traffic does not mean more sales.  Join us for an over view of the entire report on our webinar, or download your own copy.  Learn what your ranking is today and then do something to get that number to climb!

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Link Building is Nothing New

Wednesday, November 3rd, 2010

link buildingPicked up an old copy of Seth Godin’sUnleashing the Ideavirus” last week at TitalWave bookstore in Anchorage.  He speaks of Google as the new kid on the block.  The book was published in 2001.  Some of the ideas in the book have seen a full transformation. Others seem like they are still new ideas for the day.

For example, in one of the last sections he speaks about how Google does not read every web page and determine what is in the content.  Instead, Google looks to see who is linking to the site. The more links the better. This identifies the page as popular and takes it to the top. So even back in 2001 we knew that inbound links were important to page ranking.

Today, inbound links that are relevant and popular themselves, account for as much as 75% of how you rank in Google.

Of course there will always be those un-ethical web developers who try to trick Google and other search engines by creating link farms or other blackhat methods. Recently the trend is to hire cheap labor to fill out your contact forms and fill the comments box with URL’s of unsuspecting clients thinking they have paid a reputable SEO company to build incoming links. Been seeing those lately?

Building reputable inbound links takes time and it includes communicating with others and building relationships.  Here are three ways to get things rolling.

1. Write a blog that has good information that others will want to share. The more pages of content you create, the more chances of getting found and having your information shared.

2. Promote your blog articles in social media, such as Facebook and Twitter. There are dozens of sites out there to choose from.  If your articles are optimized with your targeted keywords, you have a better chance of being found and shared.

3. Find directories that address your industry and customers looking for your services.  Some local ones include Buy Alaska and your local chamber of commerce. If they allow you to add content then be sure to do so.  I add events and announcements in the Buy Alaska directory each week.

Every opportunity to have a link back to you is an opportunity to get better ranking in Google and to ultimately get found online and get more customers and clients.

Share other link building ideas you may have or some you have used in the comments below.  We are all small businesses who would love to share!

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