3 Small Business Blogging Errors

November 30th, 2010

blogging errors for small businessMaking a mistake on a business blog may not ruin the company or business, but it can certainly be a waste of valuable resources, and leave potential consumers with a bad taste in their mouths.  Most of the following errors are fairly common sense, but hey, when did your common sense fail you last?

Self Promotion – Have you ever spoken with someone who constantly complemented themselves, maybe a cook who repeatedly commented on the quality of his/her dishes, or possibly a business owner who constantly referred to the success of the business?

Did you ever want to talk to that person again, if you had a choice in the matter?  A business blog is like a personal aside for your business.  In many ways, it portrays what someone would see if they were to go to lunch with your company.

And like a guest out to lunch, anyone browsing your business blog will want to hear many things – perhaps a personal take on a recent event in the business’ industry, maybe some shared expertise on a small problem they are having, maybe just a shared, good-hearted laugh!

But no one wants to talk to the guy who is full of himself, who can’t stick to the subject for thirty seconds without tying it back to his skills, success, or services.  And if your blog traffic does not want to talk to you after reading a blog entry, then they’re not going to come back.

So keep the self-promotion out of the blog, and instead let your company’s expertise speak for itself.  Visitors to your site will be impressed by your resolve, and they will feel obligated to give something back.  Whereas, if you link to services or complement your products, people are going to walk away feeling like they have already given back, and they will be less interested in looking through the rest of the site.

Dissing Competitors – This may seem like a pretty obvious “Don’t” but you would be surprised by the number of businesses who” Do.”  After blogging for a while, when ideas are becoming harder and harder to come by, and a competitor has done something underhanded, raking their name through the mud on your blog can start to seem pretty attractive.  After all, they deserve it, don’t they, and the consumer should know how nasty they have been!

This is blog suicide, for a few reasons:

1)      People see the entry as advertising and a form of self-promotion; they are less likely to want to give back to the site, or explore the products and services available.

2)      Not only is the bad review advertising; it is dirty advertising, which reflects poorly on the character of the business.  One of the main goals of a blog is to highlight the good characteristics of the business, and muckraking does the opposite.

3)      The article is not helpful to consumers.  Even if the information is accurate, consumers cannot trust it because it is on a competitors’ site.  The end result is a lost visitor.

Keyword Stuffing – Of course you want your blog to bring a lot of visitors into your site, and you want it to rank highly for the keywords it uses.  But you want the keywords to at least seem natural.  Otherwise, they’ll sap the life out of the content, and people will think they’re reading the script of some new computer algorithm.

The experts suggest writing the article/entry first, then going back and weaving the keywords into the text.  Usually, if I try to do both things at once, the end result makes me sound like a five year-old who just heard her mother say a new word.  Not good for one’s credibility.

Let us know in the comments below what you have seen lately in the blogosphere that has turned you off and kept you from going back.  But please keep the sources a secret.

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Can 100 Alaska Businesses Be Wrong?

November 17th, 2010

Tregister for alaskarama webinarhis webinar reviews a report written by Alaskarama that graded 100 small businesses for their website effectiveness.  We show the different key components of what goes wrong and give suggestions on how to fix them.

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New Marketing Overview: Online marketing using inbound methods

November 17th, 2010

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This webinar gives an overview of the five components of a successful inbound marketing strategy; Create, Optimize, Promote, Convert, and Analyze.

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Using Google Blogs to Find Link Building Targets

November 17th, 2010

Link building can be a daunting task, and very time consuming. But the time is well worth the results, especially since Google considers inbound linksGoogle Blog Search from authoritative sites as good as a personal reference.

One way to build inbound links is to develop a list of blogs that already rank for your main keywords and start building a relationship. Here is a simple gameplan to get you started.

1. Select 10 of your main keyword phrases you are trying to rank for.

2. Type them into a Google search bar and select the Blog option. This will show a result for blogs that rank for the keyword phrase.

3. Review the blogs to verify that you indeed share the same interest. You might even want to run them through Hubspot Website Grader to check for authority.

4. Approach the blog writers and begin to build a relationship.  Write about one of their posts in your blog.  Link to them first. Then see if you can write a guest blog that their readers would be interested in.

Be unique and genuine when approaching blog writers.  Don’t create a cookie cutter letter and send to all of them.  Approach each blog writer individually after studying their blog and see how you might be able to work with each other.

Do you have any other ideas for using Google to find link building targets? Share them here in the comments.

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Blogging for the Construction Trade – 3 helpful blog ideas for general contractors

November 11th, 2010

Blogging for the constructin tradeNot too long ago, I posted a blog, entitled: Content ideas for small business blogs, which gave 5 different general blog article ideas.  These were vague enough that almost any small business could find them helpful to generate new ideas.  On the other hand, I realized that some might find the information a little too broad to be able to use it.

So this article is more tailored to the construction trade and general contractors, providing a number of specific examples of blog posts and content ideas people in that profession might want to try out.

Readers may ask me why I care so much about general contractors, and the fact is that most people in that profession have not yet taken their businesses online yet, so I see a great opportunity.  Because there is very little competition, now is the perfect time for general contractors to start blogging!  Feel free to try out the best of the following ideas, and feel free to take a peek back at my article – Content ideas for small business blogs – for more information.

Bring blogs together -

The big blog idea here is to use content from other sources, so that you don’t have to do very much work.  These type of posts increase the credibility of the company that posts them, because they demonstrate that the business is paying attention to its field, and is putting information together, coming to conclusions, and learning how to accommodate new developments in the industry.

For general contractors, that can mean new materials, technologies, or trends.  Green construction is huge right now, and I bet anyone in the construction trade would see a potential customer’s eyes ignite at the sight of those words on their web page!

But the beauty of this type of blog idea is that the information does not need to be your own, so all you would need to do is find an article on green construction, let’s say on a new type of glass that increases energy efficiency.  Then you can find an article on solariums – maybe one that complains about how inefficient they are, or how cold in the winter.

Then a general contractor would paste in the most relevant quotes and pictures from each source, write a few sentences connecting the two – many of my customers have been interested in solariums but have been afraid about the energy cost, both to them and the environment – and suddenly, they would have a thought-provoking blog entry that would: a) promote their business; b) increase their credibility; and c) increase their online presence!

Consumers love these posts, too, because they feel they are receiving dense information.  They are getting 3 blog ideas for the cost of one!

Customer Interviews -

You know how a picture can say a thousand words?  Well a video is a thousand pictures…  Written testimonials will help convince potential customers that the company is honest, credible, and professional, but a video of a satisfied customer – who someone can see smiling, shaking hands with the owner, and talking about their positive experience – is a much better blog idea!

All you need do is ask a recent customer to talk about their experience as a customer of yours.  Almost everyone will say yes, if only because they will want to talk about their new purchase!  Then upload the video to your blog.  A few sentences about what the company did for them might help, but really there is no writing necessary for this type of post!

How-to Guides -

Home contractors have so many skills that the average consumer could really benefit from!  How-to articles are a great way to bring in a bunch of traffic to a company website.  A lot of these people may not be interested in hiring the company, but they will still spread brand recognition and more importantly, make your site more appealing to search engines.  The end result is that when potential customers are looking for a construction company, online, your site will be the first they see, giving you a big edge over the competition, and bringing in additional customers.

All you need to do is share a minor skill, something that would be easy for people to do, by giving a simple guide.  There are plenty of examples on eHow to guide the process.

Well, I hope that these blog ideas help some general contractors improve their websites.  And in the meantime, look for my upcoming article on what not to include in a small business blog.

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How to Increase Traffic to a General Contractor Web Site Using a Blog

November 11th, 2010

You may have heard friends, colleagues, or worse, internet marketers, sling buzzwords at you, such as: increase organic traffic, long tail keywords, inbound links, etc.  Unfortunately, they tend to do this as if you were sitting at the coffee bar of Denney’s at 8 a.m.  That is to say, they toss them out too quickly to understand, eat, and certainly too quickly to digest.

So, this article explains why you want to know these terms, what they mean to general contractors and to small businesses, as well as how to use them to gain customers and revenue through your website.

Small Business Blogs Bring Additional Revenue to General Contractors

To start with, there are some significant advantages of having a company blog.  One of these is that you can increase organic traffic to your website.  What is organic traffic?  Organic traffic refers to the people who are coming to your website from search engines – They were searching for some key words that were used in one of your blog posts, saw your website on their search results page, clicked on the link, and found themselves reading a blog entry you posted.

This occurs more often than you might think.  Look at the chart below to see  the average impact of having a blog on a company webpage.

55% more website visitors for companies that blog

It is pretty clear why so many companies are starting to blog.  A 55% increase can make an enormous impact on the profitability of a business.  As a general contractor, that could easily mean a few more projects per year, just for keeping up a blog!

Another large benefit of small business blogs is an increased number of inbound links.  Your company website gets an inbound link whenever any other site links to one of your pages.  Later in this article, I link to the Google Keyword Tool, which gives Google another inbound link, not that they need it!

Inbound links are great for small business websites for a couple of reasons.

1)  They provide alternate sources of website traffic (inorganic traffic) – increase traffic

2)  Inbound links increase web presence – increase your competitiveness on the search engine results page, making your site easier for customers to find

Small Business Networking with Inbound Links

Inbound links can take the “I’ll scratch your back if you scratch mine” mentality from the real world to the online marketplace, which is especially effective for small businesses, who need to expand their online networks as much as possible.  Linking to another company is in many ways like a referral, so while you would not want to as soon as you have a blog, you can trade inbound links with other, more niche-oriented contractors in the area.

You do not want to link to competitors, but all other related companies are definitely worth considering.

What can I do to make my general contractor blog effective at bringing in organic traffic?

One of the first things to consider, even before you decide what you want to write about, is the keywords you want to use.  First, you have to consider the amount of competition you are going to be fighting against for the top spots of the search results page.  Usually, the more general the keywords, the more competition there is for them.  For example, try typing in “general contractors” in the Google Keyword Tool.

You’ll find that the competition for these keywords is actually not so bad, rated at 6/10.  Which means that small business general contractors whose online presence is small are going to have a hard time getting any traffic from that keyword phrase.

On the other hand, if you type in “alaska general contractors,” you’ll see a rating of 1/10, possibly less, which makes that keyword phrase ripe for the picking.  Just last month, Google reports 320 searches that included that keyword phrase!  (And in case anyone asks, “alaska general contractors” is an example of a long tail keyword.)

Remember, for additional tips, there are plenty of resources on this website that will give you content ideas, practices to do and not to do, etc.  Take a look around and stay awhile. Better yet, post a comment of how you have benefited from blogging.

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What is your Traffic Rank?

November 10th, 2010

A couple of months ago we ran 100 Alaska small business websites through Hubspot’s website grader.  We selected the 100 using the Buy Alaska website, selecting the first four from each alphabet category that fit our criteria.  The results were a bit surprising, or are they?

The first thing we looked at was traffic ranking.

  • range 3.84% – 85.08%
  • median for ranking 32.93%
  • 61 rank 0%

What is traffic ranking?

Alexa, an Internet information company, ranks the most popular sites on the web, from top to bottom.  This list is a great way to check the amount of traffic to any web site, competitors, suppliers, clients, etc.  To get the skinny on any web address, simply:

1)                 navigate to Alexa.com

2)                 enter the URL you are curious about, and

3)                 look at the results, provided in terms of rank, and inbound links.

A ranking of zero percent, received by over half of our sample, suggests that these websites have almost no web presence.

Google puts the most value on the number of inbound links you have coming to your site from reputable places.  To increase your ranking on Alexa would involve all of the inbound marketing tactics we discuss in this blog.  First you need to create interesting content, optimize each piece of content, and promote it through social media and email channels.  Set aside a few minutes today and think of content your potential can current audience would benefit from seeing. The more content you get out there, the higher your chances of getting found, which increases your site traffic.

website traffic rank

Screen print of Alexa.com

This is not a place to end, but a place to begin.  Increased traffic does not mean more sales.  Join us for an over view of the entire report on our webinar, or download your own copy.  Learn what your ranking is today and then do something to get that number to climb!

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Link Building is Nothing New

November 3rd, 2010

link buildingPicked up an old copy of Seth Godin’sUnleashing the Ideavirus” last week at TitalWave bookstore in Anchorage.  He speaks of Google as the new kid on the block.  The book was published in 2001.  Some of the ideas in the book have seen a full transformation. Others seem like they are still new ideas for the day.

For example, in one of the last sections he speaks about how Google does not read every web page and determine what is in the content.  Instead, Google looks to see who is linking to the site. The more links the better. This identifies the page as popular and takes it to the top. So even back in 2001 we knew that inbound links were important to page ranking.

Today, inbound links that are relevant and popular themselves, account for as much as 75% of how you rank in Google.

Of course there will always be those un-ethical web developers who try to trick Google and other search engines by creating link farms or other blackhat methods. Recently the trend is to hire cheap labor to fill out your contact forms and fill the comments box with URL’s of unsuspecting clients thinking they have paid a reputable SEO company to build incoming links. Been seeing those lately?

Building reputable inbound links takes time and it includes communicating with others and building relationships.  Here are three ways to get things rolling.

1. Write a blog that has good information that others will want to share. The more pages of content you create, the more chances of getting found and having your information shared.

2. Promote your blog articles in social media, such as Facebook and Twitter. There are dozens of sites out there to choose from.  If your articles are optimized with your targeted keywords, you have a better chance of being found and shared.

3. Find directories that address your industry and customers looking for your services.  Some local ones include Buy Alaska and your local chamber of commerce. If they allow you to add content then be sure to do so.  I add events and announcements in the Buy Alaska directory each week.

Every opportunity to have a link back to you is an opportunity to get better ranking in Google and to ultimately get found online and get more customers and clients.

Share other link building ideas you may have or some you have used in the comments below.  We are all small businesses who would love to share!

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5 Content Ideas for Small Business Blogs

November 3rd, 2010

blog writing for small businessSmall businesses often underestimate the value of a good business blog, because they do not know the variety of purposes it serves (ie. shortening the sales process, brand promotion, establishing credibility, building followers/subscribers, inbound link building, etc.).

To make matters worse, these same businesses also tend to overestimate the amount of time and effort it takes to set up and maintain a great, effective blog.  So, since I have already written about how useful a small business blog can be, it’s time to show how effortless generating great, quality content can be.  Here are some ideas for content generation that are tried and true!

1.    Bring blogs together – There are bazillions of bloggers out there who simply post other people’s relevant blog content to their sites.  This is probably one of the easiest ways for someone who is unfamiliar with blogging to learn the tricks of the trade while building up a following.  You could do this over breakfast a few times a week, easily, and jump-start your company blog at the same time!  All you have to do is:

a.    Search for blogs that post content relevant to your target audience.

b.    Paste interesting paragraphs to your site.  Some bloggers will summarize each blog, or say why they thought the article was interesting or important.

c.    Link back to the original content, so anyone interested will be able to read the entire article.

2.    Comment on developments in the Industry – About half the time spent writing a blog post is spent doing ‘research,’ which is just the fancy way of saying web browsing.  The rest is just details.

a.    Go online, read a magazine or newspaper, and find something that both you and your target audience will find interesting or important.  Make sure that it is something you are either familiar with, or can make a point about that relates to your profession.

b.    Link to an online source of that information, quote or summarize the important stuff.  it, and then

c.    Discuss the event/information, in your own terms.  These kind of posts will build a lot of credibility in potential customers/clients, while attracting larger audiences to your site.

3.    Lifting lists – Here’s another great tactic that will save you years of your life as a blogger.  The list is quickly becoming one of the most important tools of modern-day communication, because it allows people to skim through material easily and effortlessly.  With so much material out there, people are considering this ability a necessity for informative content, in particular.  (In case you hadn’t noticed, this post is a list.)  If you think someone else’s list will be useful to your target audience, simply:

a.    Paste the Major headings in your own post

b.    Link to the original article (so that anyone who has questions about the material can go directly to the source.

c.    Explain the purposes of the list and how it is applicable.

4.    The Comedy Skit – The workplace is seldom a stagnant place, and every once in a while, something truly funny will happen, so funny that you may run home and tell your family, friends, or favorite plant about it.  Well, here’s your chance to tell thousands of potential customers that your company has a soft side.  Don’t let it go to waste!

5.    How-to Guides – For many services-based companies, such as dry cleaners or home contractors, creating a quick how-to guide can be as easy as falling off a log, but it can be useful enough to get some attention from your customers.  At the same time, it will make loyal supporters out of mere visitors.  Simply:

a.    Think about the various tasks your company performs that an average person would be able to learn and do easily, without too many tools.

b.    Write a step-by-step guide.  Make it like a recipe you would find in a cookbook.

c.    Include a ‘grocery list’ of items they will need to finish.

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Tips for Making Sure Your Writing is Fit to Print

October 23rd, 2010

This is a guest blog article by George Angus, author of “The Writing Experience” and his blog, Tumblemoose. We asked George to share his views on writing for today’s audiences.

———————–

Times sure have changed.  In the “good old days” writers would work their drafts to a polished shine in anticipation of their work being printed writing for the websomewhere.  Pulp rag or mainstream magazine, it didn’t really matter.  It was going to print so it needed to be perfect.  Of course, these writers had the editor filter which kept any bad grammar or misspellings outside the proverbial fence.  These days, anyone with a keyboard and an internet connection can write things for the whole world to see.

In a lot of ways, it’s nice to be able to formulate a topic, flush it out and post it on the same day.  Sometimes the whole process takes place in just an hour or two.  Amazing.  This works well for writers who have the integrity and good sense to proof and edit their work prior to hitting the “publish” button.  For writers that do not have the patience to perform the important task of proofing, they are cutting their careers short.

Here are some tips to make certain that what you are writing is fit to “print”:

  • Is your topic well researched?  Remember that once something hits the internet it is there. Forever.  It’s easy to spot articles and posts that have been well researched.  The writing voice is authoritative and there is a certain flow to the thoughts as they are laid out in the article.  Unless you are absolutely certain of the facts, be sure and double check from a few sources.
  • Accuracy is key.  If you publish something that is less than accurate you may damage your credibility and dig a hole for yourself that is virtually impossible to climb out of.  Believe me when I tell you that there are plenty of folks out there more than willing to point out the error of your ways.
  • Is your copy proofed and edited?  Employ any technique that works for you in terms of correcting any grammatical errors.  Read it backwards, leave it for a few hours then come back and re-read it or send it to a colleague for proofing.  The point is to not skimp on this important step.
  • Take your writing for the web as serious as you would in preparing a print manuscript for submission to an editor.  Publishing on the web is fast, but that doesn’t mean it is any less important to get things right.
  • If you include any links in your writing, make certain they all work.  Nothing is more frustrating to a web reader than trying to get somewhere the writer suggests, only to be thwarted in their effort by a broken or dead link.
  • Above all, remember that your name will be attached to whatever you write and it could be there a long time.  A good rule of thumb is to not write anything that you wouldn’t want your mom or your boss to read.

It’s a great time to be a writer.  There are more opportunities than at any other time in history.  Take advantage, but do it wisely.

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